To report a lost or stolen FSBT Debit MasterCard® or ATM card, please call the bank at 651.439.5195 or 800.848.4897 during business hours. During non-business hours, please call 888.297.3416.

To report a lost or stolen First State Bank and Trust credit card, contact our 24-Hour Cardmember Service at 800.558.3424.


Debit Cards

For increased security, please notify First State Bank and Trust if you are planning to travel or make an international purchase. Your card will not work outside of the country unless you notify us beforehand. If you plan on using your card at an ATM while traveling, please use the MasterCard ® ATM Locator to locate nearby ATM machines. Be sure to look for the MasterCard ® or Cirrus logo on the ATM machine to ensure your transaction will be processed successfully.


Mobile Wallet

Apple Pay and Google Pay for Mobile Wallet is now available. Enjoy the simplicity of making contactless, secure purchases in stores, in apps, and on the web using your Apple or Android device. Link your FSBT Debit Card by following these steps:

  1. Open up Apple Pay or Google Pay on your iPhone or Android device.
  2. Agree to Apple’s or Google’s usage agreement.
  3. Select Add Credit or Debit card.
  4. Enter in your card details manually or allow app to take picture of your debit card.
  5. Make sure that all of the information is entered correctly.
  6. Agree to FSBT’s terms and conditions for using the Mobile Wallet.
  7. Activation.
  • Select text message or email for a one time password to activate your debit card in Mobile Wallet. Make sure your contact information is up-to-date with FSBT.
  • Call FSBT to activate your debit card if the text or email one time password option is not available.
Please visit our frequently asked questions page for more information or contact us at 651.439.5195.

 
 
 
 

 

 

 

 

 

 

 

 

 

 

Fraud Center

Our Fraud Center proactively monitors our client’s debit card activity to protect against fraudulent transactions. When potential debit card fraud is detected, an email and text alert will be sent to the client with the option to confirm or deny fraud. If no response is received, the Fraud Center then tries to call the phone number on file for the client. If fraud is confirmed, they are able to block the card from any further transactions and are in touch with our Operations Department to order a new debit card.

Because of the Fraud Center’s procedures to help protect you, it is imperative that we always have your current contact information, especially your cell phone number and email address. If either of these change, please notify First State Bank and Trust and we will be sure to update your records.

It is also encouraged that all of our client’s add the Fraud Center to their phone contacts: 1.800.237.8990.

MoneyPass® Network

The MoneyPass ® ATM network provides our clients with thousands of surcharge free ATMs. Please visit www.moneypass.com for eligible locations. 

MasterCard® Benefits

Your new Debit MasterCard ® or Debit MasterCard ® Business Card, will include benefits like extended warranties on purchases and purchase assurance plans. Benefit details will be mailed with your new card or are available in each office. If you have additional questions, please visit www.mastercard.com or call 1.800.622.7747.

Consumer Credit Cards

Choosing the right credit card is easier than ever. Whether you want to pay
down balances faster, maximize cash back, earn rewards or begin building
your credit history, we have the ideal card for you!

No matter which card you choose, you'll enjoy important features like:

  • Convenient and Flexible Purchasing Power. Accepted at millions of
    locations worldwide.
  • Mobile purchasing capability for added convenience.
  • Zero Fraud Liability.* You won’t be liable for fraudulent purchases
    when your card is lost or stolen.
  • Cardmember Service available 24 hours a day/365 days per year.
  • Plus much more! 

APPLY NOW

 

*Elan Financial Services provides zero fraud liability for unauthorized transactions. Cardholder must notify Elan Financial Services promptly of any
unauthorized use. Certain conditions and limitations may apply.

The creditor and issuer of these cards is Elan Financial Services, pursuant to separate licenses from Visa U.S.A. Inc., and Mastercard International
Incorporated. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.


KEEP YOUR IDENTITY
WHERE IT BELONGS

Security is one of our highest priorities

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LOST OR STOLEN CARD

What to do to keep your money safe.

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