MINIMUM SYSTEM REQUIREMENTS
FREQUENTLY ASKED QUESTIONS
What is iTalk?
iTalk is our free, 24/7 automated telephone banking system. Enjoy the convenience of banking from your home, office, or other location by simply dialing 651.439.7722.
What services are available on iTalk?
- Account balance information
- Account transaction history
- Transfer funds
- Make a loan payment
- Activate and deactivate debit cards
How do I get started?
Can you tell me all the menu options and what their associated numbers are?
- All transactions
- Check number
- ATM transactions
- Last 5 transactions
- Transfer funds immediately.
- Schedule a funds transfer.
- Hear existing scheduled transfers.
- Activate a card.
- Deactivate or report a card lost or stolen.
iTalk has a hard time hearing my requests. What should I do?
While speech recognition is a great feature, it may not be for everyone. You can also use your phone’s touch tone buttons to input account information and navigate through the iTalk service options.
I forgot my PIN. What do I do?
Please contact Bank Services at 651.439.5195 for assistance.
Does my debit card PIN work for iTalk?
Debit/ATM cards and iTalk services are separate from each other. If you change a PIN for one, it does not affect the other. For security, it is best to keep separate PINs in case of account fraud.
Can I transfer funds to someone I know that also banks at First State Bank and Trust?
No. For privacy reasons you will not have access to the recipients account on iTalk. A great way to do this would be to send a payment to a person through our BillPay services included with Internet Banking. Visit BillPay FAQs for more information.